Boulevard Turistico del Este Km 28 #74,23302Punta Cana

Overlooking one of Dominican Republic’s beaches, the family-friendly Hard Rock Hotel & Casino Punta Cana All Inclusive resort features the best casino around; nightlife entertainment, a Nicklaus designed golf course, and an astonishing full-service spa are also available.

Hard Rock Hotel & Casino Punta Cana, Punta Cana, Dominican Republic. Welcome to our Raving Fans Facebook Page! New casino hours of operation will be as follows: Monday 7AM – Tuesday 4AM Tuesday 7AM – Wednesday 4AM Wednesday 7AM – Thursday 4AM Thursday 7AM – Friday 4AM Friday 7AM – Monday 4AM (Open 24 hours on weekends and select holidays) Being back open is music to our ears. One of our top picks in Punta Cana. Overlooking one of Dominican Republic’s beaches, the family-friendly Hard Rock Hotel & Casino Punta Cana All Inclusive resort features the best casino around; nightlife entertainment, a Nicklaus designed golf course, and an astonishing full-service spa are also available.

Luxurious and spacious guest suites include free wired and wireless internet, free streaming music channels and cable TV. All of the suites at Hard Rock Hotel & Casino Punta Cana feature Hydro spa tubs, private balconies or patios, dual showers, plush bathrobes and slippers. A mini-bar fully stocked with soft drinks, bottled water, domestic beer and in-room liquor dispensers are some of the included amenities. The suites also include flat-screen TVs and 24-hour room service is available.

Hard Rock Hotel & Casino Punta Cana All Inclusive features an on-site kid’s club where children can enjoy an array of daily activities along their favorite characters. Family Friendly amenities also feature a Rock Star Mini Golf and Arcade Center with a wide selection of games and an Extreme Center including 2 tennis courts and climbing wall.

There is also a fitness center featuring state-of-the-art weight elevator and training equipment, and 13 pools including 3 children`s’ pools, a lazy pool and an iconic adult’s only pool. Guests at the resort can also enjoy a variety of international dining options along with 17 different bars and lounges.

This Resort have received multiple awards like the World Travel Award in 2015, The Four Dimond Award, and the M&C Gold Key Award.

Rooms: 14

Hotel Chain: Hard Rock

Facilities of Hard Rock Hotel & Casino Punta Cana - All Inclusive

General

• WiFi in all areas

Activities

• Tennis court
• Golf course (within 2 miles)

• Pool table

• Ping-pong
• Mini golf

Food & Drink

• Restaurant
• Room service

• Bar

• Breakfast in the room
• Snack bar

Pool and Spa

• Sauna
• Fitness center
• Spa
• Massage
• Hot tub/Jacuzzi
• Turkish/Steam Bath

• Outdoor pool
• Private beach area
• Outdoor pool (year-round)
• Beachfront
• Waterslide

• Pool with view
• Heated pool
• Pool/Beach towels
• Pool bar
• Shallow end
• Swimming pool

Transportation

• Car rental

• Bikes available (free)

Front Desk Services

• 24-hour front desk
• Newspapers
• Express check-in/out
• Currency exchange

• Tour desk
• Ticket service
• Baggage storage

• ATM on site
• Concierge

Common Areas

• Garden
• Terrace

• Game room

• Chapel/Shrine

Entertainment & Family Services

• Babysitting/Child services
• Casino
• Karaoke
• Entertainment staff

• Nightclub/DJ
• Kids' club
• Evening entertainment

• Board games/Puzzles
• Kids' TV channels

Cleaning Services

• Laundry
• Dry cleaning

• Ironing service

• Shoeshine
• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Shops

• Hair/Beauty salon
• Gift shop

• Shops (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms

• VIP room facilities
• Honeymoon suite

• Elevator
• Heating
• Air conditioning

Safety & security

• Safe

Internet

WiFi is available in all areas and is free of charge.

Parking

Free public parking is available on site (reservation is not needed).

Policies of Hard Rock Hotel & Casino Punta Cana - All Inclusive

These are general hotel policies for Hard Rock Hotel & Casino Punta Cana - All Inclusive. As they may vary per room type, please also check the room conditions.

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!One child under 4 years stays free of charge in a crib.

Free!One child from 4 to 18 years stays free of charge in an extra bed.

Hard Rock Casino Punta Cana Opening Hours October

The maximum number of extra beds in a room is 1.

The maximum number of total guests in a room is 6.

The maximum number of cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa
• UnionPay credit card
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Hard Rock Casino And Hotel Punta Cana

Hard Rock Casino Punta Cana Opening Hours Today

COVID-19 Response Plan

New casino hours of operation will be as follows:

Monday 7AM – Tuesday 4AM
Tuesday 7AM – Wednesday 4AM
Wednesday 7AM – Thursday 4AM
Thursday 7AM – Friday 4AM
Friday 7AM – Monday 4AM (Open 24 hours on weekends and select holidays)

Being back open is music to our ears. We have implemented a new set of standards called Safe + Sound that is dedicated to providing a healthy and safe environment for our guests and team members. We will always go above and beyond to take deliberate, careful steps to ensure a rock ‘n’ roll experience for all.

Here are a few examples of what you will see when you find your way back;

Thermal Imaging. Guest and team member entrances are limited to allow our security team to conduct non-invasive temperature checks utilizing thermal imaging. In accordance with CDC guidelines, anyone displaying a temperature of 100.4 or more, displaying a cough, shortness of breath or other symptoms of COVID-19 will be discretely offered a secondary temporal temperature screening. Guests and team members with temperatures of 100.4 or more will not be permitted to enter the property.

Physical Distancing. Guests will be advised to practice proper social distancing from individuals and groups of people not traveling with them while standing in lines or moving around property. There will be signs and floor decals to assist with the guidelines set for social distancing at kiosks, cage/food and beverage counters, entrances and ATM’s.

Sanitation Stations. Hand sanitizer dispensers and sanitizer wipes have been placed throughout the property for guest and team member usage.

Guest and Team Member Health Concerns. Our team members have been given clear instruction on how to respond to and report guests or coworkers who are exhibiting signs of a cough, shortness of breath, or other known symptoms of COVID-19.

As states begin to ease restrictions, we have been observing other casinos as they reopen across the United States. We have also been surveying our Rock Star guests all in an effort to learn and establish new best practices to provide a safe environment for guests and team members to enjoy. We will continue to monitor the property and make changes to adapt to this new environment.

Initially, we will restrict the gaming floor to 50% occupancy as a safety measure following the guidelines of the Iowa Racing and Gaming Commission. This restriction includes the slot floor as well as table games. This will allow guests to practice social distancing guidelines while on property.

Casino entrance’s will be limited to the main and east casino doors. The north entrance located near Main + Abbey will be open during Main + Abbey operating hours only.

All team members who work in direct guest-service areas will be wearing masks as part of their uniforms to protect themselves, our guests and their fellow team members. Masks are mandatory for anyone on the casino floor, but may be taken off to eat or drink while sitting at a table, booth or bar.

If you are considered high-risk or if you are experiencing any signs of illness, we ask you to please stay home until you are well.

For more information about specific areas and venues, see below:

Gaming

Slot Machines:

• An increased number of EVS staff will be working on the casino floor to ensure machines are cleaned and sanitized frequently.
• All team members who work in direct guest-service areas will be wearing face masks.

Table Games:

• No gathering behind players sitting at the tables.
• All table games players must wear masks while gaming.
• No smoking at the tables.
• Three players per Blackjack table.
• Three players per Carnival game.
• Four players per Roulette table.
• Six players per Craps table.

Table games hours of operation:

Monday 10AM – Tuesday 2AM
Tuesday 10AM – Wednesday 2AM
Wednesday 10AM – Thursday 2AM
Thursday 10AM – Friday 2AM
Friday 10AM – Monday 2AM (Open 24 hours on weekends and select holidays)

Casino Beverage Service:

• Anthem will be open for walk-up orders.
• Sports Bar and Sports Lounge are temporarily closed, except for weekends.
• Servers will continue beverage service on the casino floor while wearing masks.

Rock Star Rewards and Promotions

• • Expired Free Slot Play, Hotel, and Food and Beverage offers will not be extended.
  • Because of our extended closure, we are modifying our current Tier structure. Tier thresholds will be reduced to the following;
  • Rock Star – FREE
  • Hall of Fame – 2,750 tier points (previously 3,500)
  • Legend – 27,500 tier points (previously 35,000 tier points)
  • Double Platinum – 55,000 tier points (previously 70,000 tier points)
    • Regular Tier thresholds will resume in 2021.
  • No points or tier points expired during the temporary closure.
  • Classic Rockers promotions will be discontinued until further notice.

Food & Beverage: In compliance with the Governor’s proclamation, the consumption of food and beverage is not permitted on the premises for the general public from 10PM-6AM.

Open Venues (with limited hours):

• Main + Abbey
• Fuel American Grill
• Anthem Bar
• Lobby Bar

Venue Guidelines:

• Six-foot floor markers will be visible in high-traffic areas. We ask that all guests obey CDC guidelines for social distancing.
• All open food & beverage venues will have new seating configurations that meet the six-foot social distancing guidelines.
• Groups will be limited to no more than 8 people.
• Bar seating will be closed to patrons except for walk-up traffic.
• All team members who work in direct guest-service areas will be wearing face masks.
• Menus will be disposable one-time use to be discarded after each guest and/or digital menus to accommodate thorough sanitization.
• Due to current restrictions on some available products, menus may feature limited items.
• No self-service of food, including condiments, will be available.
• Condiments will be removed from tables and dispensed by team members upon the request of the guest.
• Guests are encouraged to make reservations, when possible.

Hard Rock Hotel Punta Cana Reviews

Temporarily Closed Venues:

• World Tour Buffet
• Sports Bar
• Sports Lounge (except for weekends)
• Yards Bar

Valet & Coat Check

• Due to our phased opening approach, valet and coat check will not be available until further notice.

Hotel

• Hard Rock Hotel is accepting reservations.
• Due to our phased opening approach, the pool will not be available until further notice.
• If a reservation was made with a 3rd party reservation site, please contact them for their cancellation procedures.

Hard Rock Casino Punta Cana Opening Hours June

Retail

• The Rock Shop will be open daily for limited hours from Sunday – Thursday 12pm to 8pm and Friday – Saturday 12pm-10pm.

Entertainment

• • All concerts have been postponed until further notice.
  • If you purchased tickets for any postponed shows, they will be valid for the rescheduled show date.

Our Entertainment department will continue to monitor industry-wide protocols as the nation transitions back into allowing larger gatherings. As new protocols are developed, they will be detailed on our website.